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📄Excel can't open the exported file as the file extension is missing

This article troubleshoots the error when Excel can't open the exported file as the file extension missing

Problem / Symptoms:

If you encounter excel not opening an exported file

 

Diagnosis: Solution / resolution:

  • You need to manually add the filename extension (.xls or .xlsx).

Note: The system would keep the filename extension if you save it to the default location and filename

  • The default location is [Drive Letter]\Bepoz\Data\Reports\

  • You can also Unflag the following Windows Option:
    • Windows Explorer (Folder>Options>View Tab) or:

    • Then Options and click on the View Tab

  • Hide Extensions for known file types.

  • When exporting the file the file extension will be included.