📄IGT, IGT Rest and IGT Casino Interface Supported Functionality

Overview

• Importing Account data with options the update and/or create matching Account records in the local database
• Tiering (Account Group Creation)
• Points Earn & Redeem
• API-Based Account Imports (both IGT and IGT Casino)
• File-based Account Imports (IGT only)
• POS Data Sent to Gaming System (IGT only)
• Additionally, the IGT Casino interface also supports the following:
  • CALink Vouchers
  • Cash/Comp Wallet
  • "Card-In" (Search Account via EGM #)
• While the functionality and features of this particular interface are laid out below, it's important to note that other CALink interfaces may have different feature sets and supported functionality and as such, all potential supported functionality is listed and noted whether or not it is supported with the IGT Casino Gaming System
• Along with noting whether each feature or function is supported, each one is also explained along with any interface-specific notes
• It's also important to note that features and  supported functionality may change from one version to the next; any notes related to this are highlighted as well

 

Potential Features & Supported Functionality Tiering (Account Group Creation)

All 3 Supported

• This is related to both the “Update Bepoz Accounts” flag and the "Use Tiering" flag, both of which are located in the CALink setups on the External Links Venue Maintenance tab
• When Member data is being pulled from the external system to create and update Accounts in Bepoz, if the external system uses tiering like Diamond Members or Platinum Status, their tiering system will be replicated as Account Groups in Bepoz

 

Points Earn & Redeem

All 3 Supported

• Just like Bepoz Account holders can earn and redeem points as the basis for a loyalty program, all of the gaming systems that we interface with allow their members to do so to
• Using the CALink connection, an Account's or Member's point total from the external gaming system can be retrieved in SmartPOS to be redeemed

 

"Card-In" (Search Account via EGM #)

IGT Restful and IGT Casino Supported- NOT Supported by IGT

• “Card In” functionality means that a Member Account can be retrieved using an EGM – or Electronic Gaming Machine’s #
• With their membership card in the machine, wait staff or gaming attendants or another Operator can use the “Account Search CALink EGM” till function to pull up an Account in SmartPOS based on the EGM # of the machine being used

            

 

Account Import Method

• There are two (2) possible Account Import Methods: File-Based and API-Based; each is explained below along with whether or not they're supported for this Gaming System

File-Based

Supported by IGT and IGT Restful - NOT Supported by IGT casino

• File-Based is an older technology for transferring flat files – in this case – from the external system to Bepoz using a flat CSV file or another suitable file format
• Since it isn’t a real-time connection, this is a method that works exceptionally well for periodic bulk data transfers, and more-so for smaller data sets

API-Based

All 3 Supported

• On the other hand, the API-Based would be the preferred approach when needing real-time shared data through a secure API connection; it’s also more suitable for larger data sets

 

PointType Setup (Multiple Points Buckets)

All 3 Supported

Point Type lets the IGT Customer setup and use multiple points buckets when Paying by Points, if they have it configured in IGT.  
Only available in Bepoz Version 4.7+ 

The Gaming System Will Provide the Names that Match the Points Bucket names.  

Example

NOTE: The Default will always be the Earn bucket through Bepoz.

Note: Although the basic IGT interface supports Multiple Points Buckets it does NOT support PointType Vouchers.

 

PointType Setup - CALink Vouchers (PointType Voucher)

IGT Not Supported - IGT Casino and IGT Restful Supported

• Support for CALink Vouchers is related to the “Get PointType Vouchers” flag located in the CALink setups on the External Links Tab of Venue Maintenance
• For the gaming systems where this is supported, their Vouchers can be redeemed live from SmartPOS
• We can do that using a “CALink Vouchers” till function which will retrieve the member’s available Vouchers from the gaming system and creates a Voucher in Bepoz
• We just need to make sure that the Member Gaming PointType Voucher matches a Voucher Setup in Bepoz
• We can map them on the basis of the value entered into the ‘CALink Trigger’ section of a Voucher Setup; in the example here, it matches using the Trigger “POSFreeMeal”

 

POS Data Sent to Gaming System

IGT Not Supported - IGT Casino and IGT Restful Supported

• We can also send our POS Data to some Gaming Systems
• What they do with this data is ultimately up to them, but by and large, they would use it to compare POS spending habits and customer trends against their gaming trends

 

Cash/Comp Wallet

IGT Casino and IGT Restful Supported - IGT Not Supported

• This functionality is only supported as of Bepoz v4.6+
• What it means is that we can use the Account Charge Link as opposed to the Gaming Points Link ( External Links Tab - Venue Maintenance ) and access an Account’s available credit, comps, etc.
• Along with the other settings, we do need to make sure to set the External Payment in the CALink #2 setup that way when we’re processing an Account charge through the interface, it’s linked to that External Payment for us
• That is of course the lone difference setup-wise between the 2 CALinks and obviously very important for the cash/comp wallet charges to come through and balance financial reports in Bepoz