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📄SevenRooms – Version 4.7.3 Integration Summary

Enhancements to SevenRooms one-way and two-way integrations introduced in bepoz v4.7.3

Overview

Version 4.7.3 introduced enhancements and refinements to the SevenRooms integration within bepoz, improving reservation retrieval performance, table management flexibility, and overall SmartPOS workflows.

This release supports two distinct integration models with SevenRooms:

  • One-way integration, where sales data is sent from bepoz to SevenRooms

  • Two-way integration, enabling reservation visibility and table status synchronisation between SmartPOS and SevenRooms

Each integration type is designed to support different operational requirements.

Integration Types

Two-Way Integration Overview

The two-way SevenRooms integration allows reservations and table activity to be synchronised between SevenRooms and SmartPOS in real time.

Key capabilities include:

  • Retrieving reservations from SevenRooms into SmartPOS

  • Viewing bookings in SmartPOS using a list, grid, or graphical table map

  • Sending table status updates from bepoz back to SevenRooms

  • Improved booking retrieval performance through local caching

  • Transferring non-reservation tables to existing reservation-linked tables

SevenRooms remains the source of truth for guest profiles, CRM data, and reporting.

 

One-Way Integration Overview

The one-way SevenRooms integration sends completed sales data from bepoz to SevenRooms for guest profiling and reporting purposes.

With this integration:

  • Sales information is sent to SevenRooms

  • Reservations cannot be retrieved into SmartPOS

  • Table statuses are not updated in SevenRooms

  • Table management remains POS-only

This option is suited to venues that use SevenRooms primarily for guest insights rather than live reservation management.

BackOffice Setup Overview

The BackOffice configuration required for the SevenRooms integration is typically completed by a bepoz Integrations Team member as part of the venue go-live process. The following components must be configured depending on the integration type in use.

Two-Way Integration Configuration

To enable the two-way SevenRooms integration, the following components must be configured in bepoz BackOffice:

  • SevenRooms Transaction Queue Device

      • Configured on the Venue Server

      • One device required per venue

      • Sends transactional data to SevenRooms for guest profiling

  • Till Extension Device

      • Configured on each till using the integration

      • Retrieves booking data and sends table status updates to SevenRooms

  • Till Function Buttons

      • Assigned to the appropriate Workstation Till Function Maps

      • Used to retrieve and interact with SevenRooms reservations in SmartPOS

 

One-Way Integration Configuration

To enable the one-way SevenRooms integration, the following must be configured:

  • SevenRooms Transaction Queue Device

      • Configured on the Venue Server

      • One device required per venue

      • Sends completed sales data to SevenRooms

Note: For either integration type, table numbers must match between SevenRooms and bepoz, and duplicate table numbers should not exist across mapped table groups.

SmartPOS Functionality

When using the two-way integration, reservations can be retrieved and viewed in SmartPOS using:

  • Booking List

  • Booking Grid

  • Graphical Table Map

In environments using the Table Sales Only configuration, reservation views are restricted and date or status filters are not available on the graphical table map when logging into the till.

Selecting a booking in SmartPOS displays booking details such as:

  • Customer information

  • Booking date and time

  • Guest count

  • Reservation notes and tags

Confirmed reservations can be opened as transactions in SmartPOS to continue service.

Table and Course Updates

Course statuses (such as Away and Served ) are sent to SevenRooms when:

  • Table Courses are configured in Venue Table Settings

  • The appropriate Table Course Till Function keys are used

Table transfers from non-mapped table groups to reservation-linked tables are supported where configured.

 

Overview

Version 4.7.3.0 includes many enhancements based on customer feedback along with several fixes to original functionality. The overall goal is to provide our customers with an interface that brings efficiency and timesaving workflows to their operation.

We now have two methods of interfacing with SevenRooms. We offer a one-way sales interface, which removes the table management functionality within SmartPOS, and only pushes sales information to SevenRooms.

We have also enhanced the two-way interface to offer a local cache for speedy retrieval of bookings, along with the ability to transfer non reservation tables to existing reservation tables allowing greater flexibility in venue operations. 

 

BackOffice Setup

Two-Way Integration Overview

Our full integration with Seven Rooms offers the user maximum control over their seven rooms diary directly from SmartPOS.

To take advantage of these feature the following devices need to be created: 

  • Seven Rooms Transaction Queue Device
    • This device should be configured on the Venue Server
    • One device required per venue
    • This device sends transactional information to SevenRooms, which uploads to the customer profiles 
  • Till Extension Device 
    • This device should be configured on each till that runs the interface
    • This device retrieves booking information and sends table updates to SevenRooms
  • Till Function button(s) need to be configured in BackOffice on the Workstation(s) Till Function Map to retrieve bookings from SevenRooms

 

One-Way Integration Overview

Our one-way integration with SevenRooms sends sales information to SevenRooms. There is no ability to update table statuses or retrieve booking information.  

To implement the one-way SevenRooms integration, the following need to be configured: 

  • SevenRooms Transaction Queue Device
    • This device should be configured on the Venue server
    • One device required per venue
    • This device sends transactional information to SevenRooms, which uploads to the customer profiles
Note: For the interface to work, table numbers should match between SevenRooms and Bepoz, and there should be no duplicate table numbers across mapped table groups

 

SmartPOS Functionality

Depending on configurations, booking can be retrieved and viewed in SmartPOS in the following ways:

  • Booking List
  • Booking Grid
  • Graphical Table Map
  • Table Sales Only

When using the Table Sales Only flag, no date or status filters can be configured on the graphical map that opens when an operator logs into the till.

Once bookings are retrieved in SmartPOS, Booking Details for a specific booking can be viewed which will include customer data and information about the booking such as date, time, guest count, reservation tags, booking notes

  • Course Statuses such as Away and Served are sent to SevenRooms -
    • Courses must be configured within Table Settings for the Venue
    • Table Course Till Function must be configured
  • Transferring an existing table from a non-mapped table group to a reservation linked table.

 

updated to: bepoz v4.7.3.0