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📄Table Report

This article covers a brief overview of Table Reports in BackOffice. 

Overview

This is used to view historical information on Table sales.

The report can display individual Table Groups, or all the Tables combined.

The Table Report also works similar to the Transaction Journal in that if a row is double-clicked, it will display the transaction similar to the way it appears at a POS workstation.

 

Prerequisites 

  • For an Operator to be able to access and run Table Reports within BackOffice, the Allow Table Reports flag within the Reporting tab of  Operator Maintenance  must first be enabled
  • If this flag is not enabled, an Operator cannot access Table Reports

 

Accessing Table Report 

  • Complete the following steps to access Table Reports:
    1. Log in to BackOffice
    2. From the side menu, Select "Other Reports" to expand the list of Available Reports
    3. Select Table Reports which will open a new Table Report Window

Reporting Options 

  • Venue: Sets the venue for which the report is generated
  • Display Period: Sets the time period for which report will be generated
    • The time can be selected either by choosing specific Period, Time or a shift
  • Table Group- Will select specific table group
  • Show Splits - Will Display Split tables on the report
  • Currently Open - Will display all tables that are currently opened

  • Double-clicking on a line will display the transaction in a similar way it appears at a SmartPOS Workstation

 

Report View Options

"_Standard" View

  • The Standard View of the Table Report includes the following data columns by default:

Column Heading

Data Description
Table Number
  • This column displays the Table Number in which customers were seated
DateTime Opened
  • This column displays the Date and Time when the Table was opened (the orders were made onto the Table)
DateTime Closed
  • This column displays the Date and Time when the Table was closed (finalized table transaction )
Balance
  • This column displays the Outstanding Balance of the Table Transaction
  • i.e. If the transaction is on Hold, the remaining balance to be finalized is shown in this column
Charges
  • This column displays the Transaction Charges
Payments
  • This column displays the Payments Made for the Table Transaction
Transfer In
  • This column displays the Transaction Total of a Transferred Table within a Table Group
Losses
  • This column displays any Loss occurred from the Table Transaction
Covers
  • This column displays the Number of Guests seated onto the Table
  • Operators can enter the guest count by either clicking the 'Add Name & Count' function button from the Till function Map 

 

  • Or, by ticking the 'Ask # Guests' flag On for the Table Group in Venue Maintenance> Tables Tab

 
Name
  • This column displays the Name of the Guest seated on the Table
  • Similar to the Covers Column,  Operators can enter the guest name by either clicking the 'Add Name & Count' function button from the Till function Map 

  • Or, by ticking the 'Ask Name' flag On for the Table Group in Venue Maintenance> Tables Tab
Account Number 
  • This column displays the Name if it is an Account based Table Transaction